EvoForce Privacy Policy

1. Information We Collect

Information You Provide:

• Account details (name, email, password)
• Business information (company name, address, phone, website)
• Payment details (processed securely via Stripe – we do not store full card numbers)
• Booking, client, event, and playlist data you enter
• Communications with support

Automatically Collected:

• Device/browser info, IP address, approximate location
• Usage data (pages visited, features used)
• Cookies and tracking technologies (see our Cookie Policy)

2. How We Use Your Information

• To provide, maintain, and improve the Service
• Process payments and send invoices/receipts
• Communicate with you (service updates, support, optional marketing)
• Analyze usage and optimize performance
• Detect fraud, abuse, and ensure security
• Comply with legal obligations

For GDPR users: We process data based on contract performance (providing the Service), legitimate interests (analytics/security), or consent (marketing).

3. Information Sharing

We share data only when necessary with:

• Service providers (e.g., Stripe for payments, Google Analytics for usage, hosting providers)
• Legal authorities if required by law
• Successors in a merger/acquisition

We do not sell your personal information.

4. Data Security

We use industry-standard measures: encryption (in transit/at rest), secure servers, access controls, and regular audits. While we strive for maximum protection, no system is 100% secure.

5. Data Retention

We keep your data as long as your account is active or needed for the Service, legal compliance, or dispute resolution. You can request deletion at any time.

6. Your Rights

Depending on your location, you may:

• Access, correct, or delete your data
• Export your data (portability)
• Opt-out of marketing or withdraw consent
• Object/restrict processing (GDPR)

To exercise rights, email privacy@evoforce.app with "Privacy Request" in the subject. We respond within legal timelines (e.g., 30-45 days).

California residents: See CCPA rights at the end.

7. Children's Privacy

Our Service is not for individuals under 18. We do not knowingly collect data from children.

8. International Data Transfers

Data may be processed in the U.S. or other countries. We use safeguards like Standard Contractual Clauses for transfers outside the EU/UK.

9. Changes to This Policy

We may update this policy. Significant changes will be notified via email or in-app notice.

10. SMS Communications

If you provide a phone number for SMS updates, you consent to recurring operational texts from EvoForce about bookings, reminders, assignments, contracts, and account activity. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Support: support@evoforce.app.

11. Contact Us

Questions? Contact our Data Protection Officer at privacy@evoforce.app.